Postage & Transit Times

Our postage options make online ordering and delivery easy.

Wild Lace is connected directly to Australia Post to ensure you have the most up to date shipping costs at all times. Please note, Wild Lace only sell within Australia and New Zealand.

The following option are available at checkout depending on the contents of your shopping cart.

Postage Within Australia

  • Standard Parcel Post With Tracking (2+ Business Days)
  • Express Parcel Post With Tracking (1-3 Business Days)

Urgent Orders

If you require your item urgently, we recommend using Express Post and contacting us to advise you need your order ASAP!

Please Note: Express Post Next Business Day Delivery is not guaranteed

International Postage To New Zealand

We provide 2 options for International customers located in New Zealand.

  • International Standard Parcel Post With Tracking (6+ Business Days)
  • International Express Parcel Post With Tracking (2-4 Business Days)

Customs Import Charges

All additional customs fees and charges must be paid by the importer of the goods. These fees are not included in the purchase price.

International orders may be subject to import taxes, customs duties and fees levied by the destination country. These fees are levied once a shipment reaches the destination country and the goods will not be released until charges are paid in full. Please contact your local customs office for further information. Customs clearance procedures can cause delays and should be taken into account.

Parcel Transit Times

Please refer to our Parcel Transit Times section below for estimated delivery time frames. Parcels can be delayed due to several factors such as transit delays, customs clearance delays, public holidays, postal strikes and natural disasters. Please take this information into account during peak times.

All orders are despatched from Glenbrook, NSW, Australia

The following transit times are estimates only and are subject to Carrier delays especially from October to December.

CountryStandard
With Tracking
Express
With Tracking
Australia2+ Business DaysNext Business Day*
New Zealand 6+ Business Days2-4 Business Days*
For more information on transit times please click on the relevant link which will direct you to the Australia Post website.

About Express Post Within Australia

Please be aware Express Post does not necessarily mean overnight delivery. Express parcels are usually delivered on the next business day to area’s in the Australia Post National Next Day Delivery Network which covers 80% of Australia. If you are outside of the Next Day Delivery Network, Australia Post will use the fastest possible transport links but Express Post deliveries may travel via road to remote or country location.

Wild Lace orders are despatched where possible on the same day if placed before 2 pm (Sydney Time) Monday to Friday. Items purchased after this time on weekdays, on weekends or public holidays will be posted on the next business day. 

Online Order Tracking

To locate your tracking number, please refer to your shipping notification email or log into your account and view your order.

Alternatively, you can visit the Australia Post tracking site.

Please note, parcels are despatched weekday’s (excluding public holidays) and once they are in transit, you will usually not see a further scan until the parcel is received into your local delivery centre. The last transit event scan does not indicate your parcel’s current location. 

Delivery Issues

Un-deliverable Australia Post parcels will be taken to the nearest post office for collection. You will receive an email or card in your letterbox notifying you.